Return Policy
Return Policy Details
Customers may request a return if:
- Wrong product delivered
- Damaged product received
- Defective product received
Return requests must be made within 3–7 days of delivery.
Non-Returnable Products
The following items are generally non-returnable:
- Used products
- Personal care products
- Perishable items
- Customized products
Refund Policy
Refunds will be processed after product inspection and approval.
Refund methods may include:
- Mobile Banking
- Bank Transfer
- Original Payment Method
Refund processing may take 7–15 business days.
Cancellation Policy
Orders may be canceled before shipment.
Once shipped, cancellation requests may not be accepted.