Return Policy

Return Policy Details

Customers may request a return if:

  • Wrong product delivered
  • Damaged product received
  • Defective product received

Return requests must be made within 3–7 days of delivery.

Non-Returnable Products

The following items are generally non-returnable:

  • Used products
  • Personal care products
  • Perishable items
  • Customized products

Refund Policy

Refunds will be processed after product inspection and approval.

Refund methods may include:

  • Mobile Banking
  • Bank Transfer
  • Original Payment Method

Refund processing may take 7–15 business days.

Cancellation Policy

Orders may be canceled before shipment.

Once shipped, cancellation requests may not be accepted.